Customer support

Please feel free to call our manufacturing facility for any food specific questions at (253)514-8564.

For all other inquiries, we look forward to hearing from you via email.

1 Delivery
1.1 Do you deliver?

Absolutely! We delivery our amazing dinners throughout Kitsap and Pierce Counties. A delivery fee applies and it is listed on the website during checkout.

We also deliver lunches! We're excited to get this rolled out. If you are in downtown Tacoma, we'll get it to you very fast. Outside that area will take a little while longer. We'll update you with an email.

1.2 How much is delivery?

For our dinner delivery rates vary based on location. The most up to date prices will be found when you checkout.

All overs over $100 have free delivery.

 

Lunch has a flat rate fee and can be found on the website during the checkout process.

2 Freezer Meals
2.1 How do the freezer meals work?

Once you have your food (visit us in-store or place an order for delivery), take a peek at the front of the package. Cooking instructions are printed there.

The trays we sell the food in is suitable for oven and microwave use - no need to dirty a dish!

*Be sure to remove the plastic lid, it is not oven or microwave safe!*

3 Nutrition Information
3.1 Where can I find nutrition information?

Most of our meals will have nutrition info on the packaging.

As we complete the website, we will also have it loaded along with the photos.

If you cannot find what you are looking for, please call or email us and we'll get your answers right away!

3.2 How do you protect against allergen cross contamination?

We use all allergens (tree nuts, peanuts, shellfish, fish, dairy, wheat, eggs, and soy) in our commercial kitchen. Because of this, we cannot guarantee that your food is allergen free.

We can tell you that we always make food from least allergenic to most allergenic and between every meal is a full wash, rinse, sanitize of all prep surfaces.

The Mayo Clinic has done some studies about cross contamination and found that Lysol wipes do a great do pulling the allergic proteins off as a first clean. Because of this, we do a gross wipe down with Lysol wipes before we start our typical sanitizing procedures.

We know how important allergen control is - one of Abbie's little girls has a life threatening tree nut allergy. We take it seriously and do the best we can to minimize cross contamination. WE CANNOT GUARANTEE ANY OF OUR PRODUCTS ARE ALLERGEN FREE.

3.3 Can you customize meals to fit my dietary needs?

No, we cannot customize meals.

We would love to discuss your needs with you and recommend meals we believe may satisfy your requirements. Give us a holler or drop us a line, we'd love to talk!

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